Autify is partially inaccessible due to DNS issue

Incident Report for Autify

Resolved

This incident has been resolved.

Posted Aug 02, 2022 - 06:03 JST

Monitoring

Problem should be resolved now for most of the customers.

If you still have trouble accessing the site, please consider temporary switching your DNS server to 1.1.1.1 or 8.8.8.8.

We apologize for the inconvenience caused by this issue.

Posted Aug 02, 2022 - 05:26 JST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 02, 2022 - 05:15 JST

Update

We are continuing to investigate this issue.

Posted Aug 02, 2022 - 05:06 JST

Investigating

We are currently investigating this issue.

Posted Aug 02, 2022 - 04:10 JST

This incident affected: Web interface, Email testing, API, Test execution (Autify Cloud - Chrome on Linux and emulators/simulators, Autify Cloud - Windows Server, External device farm (including real devices)), and Autify for Mobile (Web interface, API, Recorder (iOS)).